At Cougar, we take quality very seriously. Our inspection begins with our material vendors. By selecting material from ISO-certified suppliers, we are ensuring that product quality and integrity are consistent throughout our process. Cougar’s strict standards on material for our customers is a key part of consistently providing high-performance tools!
Our 4-step inspection process ensures that we provide tools that match your blueprint specifications. With these steps in place, our goal is to provide repeatable performance at an economical cost. Tools are inspected at each work station for print adherence, then all tools receive a final visual inspection prior to shipment.
By utilizing the latest technology, we stay on the cutting edge of inspection which means one thing; quality tooling. Our investment in inspection equipment is to better support our customers in their projects. Better inspection leads to better tools, which in turn leads to consistent, superior performance.
It’s no wonder that so many of our customers rely on Cougar for their tooling needs. When you think quality, think Cougar!
If you are running into issues with your tooling, stop use. Please give us a call immediately to begin the RMA process for returns or rework. We stand behind our tools, and we find instances where our tools prematurely fail unacceptable.